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Privacy Policy

Effective Date: April 30, 2025 

At River’s Edge Ranch, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

 

1. Information We Collect

We may collect the following types of personal information through our website:

  • Contact Information: Name, email address, phone number (via contact forms).

  • Booking & Purchase Information: Payment details, billing address, service preferences.

  • Marketing Information: Email addresses for newsletters and updates.

  • Technical Data: IP address, browser type, pages visited, time spent on pages (via analytics tools and cookies).

  • Account Information: Username, login credentials, and profile data (if account creation is available).

 

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support

  • Process bookings, payments, and service requests

  • Send newsletters, promotional emails, and updates (with your consent)

  • Analyze website performance and user behaviour through analytics tools

  • Improve site functionality and personalize your experience

 

3. Consent and Your Choices

By providing your personal information, you consent to its collection and use as outlined in this policy. You can withdraw your consent at any time by contacting us directly.

You may unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send.

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party services, only as necessary to operate our website and business, such as:

  • Wix.com (website hosting and platform)

  • Payment processors (for secure online transactions)

  • Google Analytics / Meta Pixel (for analytics and marketing insights)

  • Email marketing platforms (e.g., Wix Email Marketing)

Each of these providers has its own privacy and security policies.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze performance, and deliver relevant content and ads. You can manage or disable cookies in your browser settings.

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6. Protecting Your Information

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

 

7. Your Rights (Under PIPEDA)

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent to use your information

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise these rights, please contact us using the information below.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

River’s Edge Ranch
Yahk, British Columbia, Canada
Email: riversedge_19@outlook.ca
Phone: (250) 254-9999

 

​9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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